Return-Path: Delivered-To: craig@sbc-85.com Received: from gator4254.hostgator.com by gator4254.hostgator.com with LMTP id eHIRMVmYnWRtUQsAcizydQ (envelope-from ) for ; Thu, 29 Jun 2023 09:42:33 -0500 Return-path: Envelope-to: craig@sbc-85.com Delivery-date: Thu, 29 Jun 2023 09:42:33 -0500 Received: from outbyoip15.pod23.use1.zdsys.com ([192.161.149.45]:34784) by gator4254.hostgator.com with esmtps (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 (Exim 4.95) (envelope-from ) id 1qEsqv-0038OR-EP for craig@sbc-85.com; Thu, 29 Jun 2023 09:42:33 -0500 Received: from zendesk.com (unknown [10.221.29.104]) by outbyoip15.pod23.use1.zdsys.com (Postfix) with ESMTP id 4QsLl26v1pzWf2r for ; Thu, 29 Jun 2023 14:42:22 +0000 (UTC) Date: Thu, 29 Jun 2023 14:42:22 +0000 From: "David (WASD Keyboards)" Reply-To: WASD Keyboards To: Craig Message-ID: <22619N2W0KN_649d984e6b3f3_3a3a842724ae_sprut@zendesk.com> In-Reply-To: <54BFD4CF-4E0A-403C-8E48-11E7866E020D@sbc-85.com> <22619N2W0KN_6494bbe842221_513a70354592_sprut@zendesk.com> References: <22619N2W0KN@zendesk.com> <22619N2W0KN_64945f195893f_4c4c5411189f_sprut@zendesk.com> <22619N2W0KN_6494bbe842221_513a70354592_sprut@zendesk.com> <54BFD4CF-4E0A-403C-8E48-11E7866E020D@sbc-85.com> <307a01d9a54d$f8996e90$e9cc4bb0$@sbc-85.com> <7D057995-8FF3-4ED4-BB96-D6115B0C47C5@sbc-85.com> Subject: Re: Re: Update for WASD Keyboards Order 1382518 Mime-Version: 1.0 Content-Type: multipart/alternative; boundary="--==_mimepart_649d984ed68f0_3a3a84272590"; charset=utf-8 Content-Transfer-Encoding: 7bit X-Delivery-Context: event-id-15663665626007 Auto-Submitted: auto-generated X-Auto-Response-Suppress: All X-Mailer: Zendesk Mailer X-Zendesk-From-Account-Id: f5eb074 X-Zendesk-Email-Id: 01H43SNWP0ANN14SMTCA67T1VF DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=zendesk.com; q=dns/txt; s=zendesk1; t=1688049742; bh=jazszc1DvuRi9nprFPu0v0qAxFlUC6rW4RNNA5/Yjvo=; h=date:from:reply-to:to:message-id:in-reply-to:references:subject:mime-version:content-type:content-transfer-encoding; b=nB+yQUlB6aYtQ2wgkiAFfibN6Sc6nwP1NkOAHiR5rS9t2JFvgh8GGKSTMi4+iVN+849/AN0TxUmz+AEH6+d1NNpEyV62lEs7nRcsacZhhiS4voazJSzY27UMftCGYZIXA+ecoMaITXxq6JTLEVyEG3fBTRWqR1Y1aH+mNT+VXiuNsHKzCu2fyWFA1Dxb9ug7pzrowLUciRZBUitrP4tLtRwNixD1CRFNOOmpC/vvdr2fkbIpLTrBLH7lUBgdn7TFMfOnApIi5OmmmXzm7Sq0ZT1Fje8htEjEhK8AbwDOE7YS9RUZeScYFmSMUiVE1YCtOivv1ZVsJx/uZw6gY4NQMQ== X-Spam-Status: No, score=-1.1 X-Spam-Score: -10 X-Spam-Bar: - X-Spam-Flag: NO ----==_mimepart_649d984ed68f0_3a3a84272590 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable ##- Please type your reply above this line -##=0D =0D ----------------------------------------------=0D =0D David, Jun 29, 2023, 07:42 PDT=0D =0D Ok great, thanks Craig, I will send this off to production now.=0D =0D Normally if no preview is requested then we do not send them, however if = there is an issue with the order (such as fonts not being converted) then= I like to send a preview to make sure it is correct before we produce th= e order.=0D =0D Thank you.=0D =0D David=0D WASD Keyboards Support=0D =0D ----------------------------------------------=0D =0D Craig, Jun 28, 2023, 18:52 PDT=0D =0D Oops, I didn=E2=80=99t notice you were waiting for my approval. I didn=E2= =80=99t know you sent proofs. Yes, this is fine.=0D =0D =0D =0D Thanks=0D =0D Craig=0D =0D =0D =0D > On Jun 22, 2023, at 2:24 PM, David (WASD Keyboards) wrote:=0D =0D ----------------------------------------------=0D =0D David, Jun 22, 2023, 14:23 PDT=0D =0D Great, thanks Craig,=0D =0D Here is your preview:=0D =0D ![](https://wasdkeyboards.zendesk.com/attachments/token/GAQ6CDwokWYMjYRl= yUqELwGFQ/?name=3Dprev.JPG)=0D =0D Let me know if it looks good to you and I can send it off to production.=0D= =0D Thank you!=0D =0D David=0D WASD Keyboards Support=0D =0D ----------------------------------------------=0D =0D Craig, Jun 22, 2023, 14:11 PDT=0D =0D I believe that I converted objects to paths per the instructions=0D =0D let me know if there is a problem=0D =0D regards=0D =0D craig=0D =0D Attachment(s):=0D SDK-85+ Key Caps Paths.svg - https://support.wasdkeyboards.com/attachment= s/token/4bPsw9RETZmfr5eQmxbOl7gm4/?name=3DSDK-85%2B+Key+Caps+Paths.svg=0D= =0D ----------------------------------------------=0D =0D David, Jun 22, 2023, 07:47 PDT=0D =0D Ok no problem, thanks Craig!=0D =0D David=0D WASD Keyboards Support=0D =0D ----------------------------------------------=0D =0D Craig, Jun 21, 2023, 19:39 PDT=0D =0D Thanks for the heads up. I will correct it and send you the file in the n= ext day or two.=0D =0D Regards=0D =0D Craig=0D =0D =0D =0D > On Jun 21, 2023, at 7:35 AM, WASD Keyboards wr= ote:=0D =0D > =EF=BB=BFInvoice=0D >=0D > Hi Craig,=0D >=0D > We apologize for the inconvenience, we've encountered an issue with you= r order. The custom submitted file you uploaded has fonts that have not b= een converted to vector data. Unfortunately your order will be on hold un= til we can hear back from you.=0D >=0D > In Inkscape: Select all of your text/fonts, then go Path > Object to Pa= th (Ctrl + Shift + C)=0D >=0D > In Illustrator: Select all of your text/fonts, then go Object > Expand.= .. (Expand both Stroke and Fill)=0D >=0D > Please submit your revised layout in a reply email.=0D >=0D > Best regards,=0D > Customer Service=0D > WASD Keyboards=0D > www.wasdkeyboards.com=0D =0D --------------------------------=0D This email is a service from WASD Keyboards.=0D =0D =0D =0D =0D =0D =0D =0D =0D =0D [22619N-2W0KN]= ----==_mimepart_649d984ed68f0_3a3a84272590 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable =0D =0D =0D =0D =0D
=0D
##- Please type your reply above this = line -##
=0D

= David (WASD Keybo= ards)

J= un 29, 2023, 07:42 PDT

=
Ok great, thanks Craig, I will send this off t= o production now. 
 
Normally if no preview is requested = then we do not send them, however if there is an issue with the order (su= ch as fonts not being converted) then I like to send a preview to make su= re it is correct before we produce the order. 
 
Thank yo= u. 

David
=0D WASD Keyboards Support

=

=
<= table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" border=3D"0" sty= le=3D"table-layout:fixed;" role=3D"presentation">

Craig =

Jun 28, 2023, 18:52 PDT =

Oops, I didn=E2=80=99t notice you were waiting for my approval.  I= didn=E2=80=99t know you sent proofs.  Yes, this is fine.

Thanks
Craig=

On Jun 22, 2023, at 2:24 PM, David= (WASD Keyboards) <info@wasdkeyboards.com> wrote:

= David (WASD Keybo= ards)

J= un 22, 2023, 14:23 PDT

=
Great, thanks Craig, 
 
Here i= s your preview: 
 

 
Le= t me know if it looks good to you and I can send it off to production.&nb= sp;
 
Thank you! 

David
= =0D WASD Keyboards Support

=

=
<= table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" border=3D"0" sty= le=3D"table-layout:fixed;" role=3D"presentation">

Craig =

Jun 22, 2023, 14:11 PDT =

I believe that I con= verted objects to paths per the instructions

let me know if there is a problem

regards

craig

 

Attachment(s)
= SDK-85+ Key C= aps Paths.svg

=
<= p dir=3D"ltr">

=

David (WASD Keyboards)

=

Jun 22, 2023, 07:47 PDT

=
Ok no problem, thanks Craig!&n= bsp;

David
=0D WASD Keyboards Support

=

=
<= table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" border=3D"0" sty= le=3D"table-layout:fixed;" role=3D"presentation">

Craig =

Jun 21, 2023, 19:39 PDT =

Thanks for the heads up. I will correct it and send you the file in the= next day or two.
Regards
Cra= ig

On Jun 21, 2023, at 7:35 AM, WAS= D Keyboards <info@wasdkeyboards.com> wrote:

=EF=BB=BFInvoice=0D =0D =0D =0D =0D

Hi Craig,

We apologize for the inconveni= ence, we've encountered an issue with your order. The custom submitted fi= le you uploaded has fonts that have not been converted to vector data. Un= fortunately your order will be on hold until we can hear back from you.In Inkscape: Select all of your text/fonts, then go Path > Object to= Path (Ctrl + Shift + C)

In Illustrator: Select all of your text/= fonts, then go Object > Expand... (Expand both Stroke and Fill)
Please submit your revised layout in a reply email.=0D


Best regards,
Customer Service
WASD Keyboardswww.wasdkeyb= oards.com

=

=0D
=0D [22619N-2W0KN]=0D= =0D
= ----==_mimepart_649d984ed68f0_3a3a84272590--